Engagement patterns and representative outcomes

Business challenge

Nightly financial-close batch jobs were exceeding the maintenance window, causing knock-on delays for downstream reporting and morning application availability.

Existing environment

Oracle EBS 12.2 on Oracle 19c multitenant. High-volume finance and inventory modules with heavy materialized-view refresh contention.

Proposed solution

Structured performance investigation across SQL, wait events, MV refresh patterns and index/statistics posture — with a prioritized remediation plan owned by the customer's DBA team.

Implementation approach

Two-week diagnostic sprint, weekly change windows for tuning implementations, and a documented runbook handed over at the end of the engagement.

Business outcome

Batch window fit inside the maintenance envelope with headroom, and MV-related concurrent-request stalls became rare. Metrics baseline established for ongoing monitoring.

Technologies used

• Oracle EBS 12.2
• Oracle 19c
• AWR
• ASH
• SQL Tuning
• MVIEW
• OEM

Business challenge

The operations team was spread across too many single-purpose dashboards — no unified view of what was healthy across EBS, DB, standby, jobs and refreshes.

Existing environment

Oracle EBS with multiple non-production environments, Oracle 19c with Active Data Guard standby, and a scheduled clone/refresh cadence across environments.

Proposed solution

Consolidated web-based operations dashboard on top of the DB and EBS telemetry, with role-based access, self-service refresh actions and Slack/email alerting.

Implementation approach

Iterative build against the operations team's live workflow, with security review and progressive rollout by environment.

Business outcome

One place to look for environment health. Fewer escalations for information requests, and faster reaction on standby lag and job failures.

Technologies used

• Python
• Flask
• Datadog
• Oracle 19c
• Data Guard
• Ansible

Business challenge

Standby and backup posture had drifted from the original design. DR test evidence was thin, and a leadership review demanded a defensible plan and validated recovery times.

Existing environment

Oracle 19c primary with a physical standby, RMAN with tape targets, and an inconsistent history of DR drill outcomes.

Proposed solution

End-to-end review of standby health, RMAN policy, archive-gap monitoring, and a scheduled quarterly DR drill with documented pass/fail criteria.

Implementation approach

Discovery and gap analysis, remediation project, tabletop and live drill design, then transition to steady-state operation with monthly evidence packs.

Business outcome

Measured RTO/RPO figures in evidence, closed audit findings, and repeatable DR drills the team can run without external assistance.

Technologies used

• Oracle 19c
• Data Guard
• RMAN
• DR Runbook
• Ansible